Past Due Accounts Receivable Letter Sample

 If your clients are not paying their invoices on time, sending a past due accounts receivable letter will prompt them to take action. These letters are typically sent between thirty and sixty days past the due date. At 30 days past due, a late payment reminder letter is sent, and at 60 days past due, harsher collection methods are used.

The first past due accounts receivable letter should be sent to the customer the day before the due date. This will ensure the customer understands that delinquency is an issue, and fosters a culture of customer priority. In most cases, customers delay payments due to disorganization or a preference for longer payment terms. The letter should be cordial, but firm. It should also mention the consequences of failure to pay the invoice.

A past due accounts receivable letter should be sent by email. However, it must use the proper language to avoid getting into the spam folder. Emails related to financial matters are the third most commonly reported spam category. As a result, you should always include a "txt STOP" button so the recipient can reply "STOP" to stop receiving automated messages.

While email is still widely accepted and used by most employees, mobile devices are making it even more accessible. Unlike emailing an appointment reminder, sending a past due account receivable letter by email requires a client to opt in to receiving electronic correspondence. You must also include a way for them to opt out.